CAS employees are being asked to work from home to prevent the spread of COVID-19

Following direction received on the emerging novel coronavirus disease (COVID-19), CAS employees are being asked to work from home. This direction applies to all employees, unless you have been advised by your manager that you are required on-site to provide a critical service. (Critical services are those required to maintain a baseline level of service to the judiciary.) The duration of this direction is presently unknown but we will continue to communicate important updates through email, the Automated Information Line 1-866-556-2359 (found on the back of your pass) and via the CAS website.

If you require set-up to telework, please discuss options with your manager so they can submit a request to Support-IT via the support icon on a CAS computer or at 613-947-0340. Requests will be triaged according to priority and the availability of resources.

Information from Treasury Board Secretariat

We must all be following the Public Health Agency of Canada and Health Canada workplace-specific guidance on the GCintranet as well as the direction of local public health authorities when specific cases arise. The authoritative source of information for Canadians on COVID-19 is, which includes public health guidance on travel. Managers and employees must be consulting this site on a daily basis. Information is also available on the Government of Canada COVID-19 Information Line at 1‑833-784-4397.


If you have questions please do not hesitate to contact Occupational Health and Safety, Labour Relations or speak with your manager/supervisor.

Additionally, federal employees and their families have access to the Employee Assistance Program (EAP) at the following number: 1-800-268-7708 or for TDD 1-800-567-5803.

Thank you for your patience as we continue to monitor this situation.

Contact information:

CAS Occupational Health and Safety

CAS Security Operation Center

Government of Canada COVID-19 Information Line

Daniel Gosselin