USJE changes how it processes Phoenix grievances

Over 200,000 workers and their families are still suffering financial and emotional fallout from the Phoenix pay system disaster. The Public Service Alliance of Canada’s (PSAC) top priority is to end this nightmare for federal public service workers. PSAC currently has an entire website dedicated to helping members with Phoenix related problems and how you can get help or take action. 

Recently USJE has appointed one Labour Relations Officer whose sole role is to review and process Phoenix related grievances and to assist with other possible recourse such as “Claims for Out-of-Pocket expenses”. This officer will be supporting USJE Local Presidents and RVPs in working to help resolve as many claims as possible as quickly as possible. 

In addition, taking into account that Phoenix has not been replaced or fixed as originally anticipated in 2016, there have been some changes in regards to how USJE and PSAC are processing grievances. For more information on these changes and for specific wording to be used in Phoenix pay grievances, please see our Phoenix page.

If you need more information or support on your Phoenix pay grievance, please contact your Local President or Local Executive member. If they are not able to help, please contact your Regional Vice President.