On May 4, 2026, CSC released a Case Management Bulletin around policy changes to Commissioner Directive (CD) 715 (Community Supervision Framework) and CD 715-1 (Community Supervision). These policy changes were introduced three years after National Headquarters (NHQ) last consulted with stakeholders on these CDs. USJE received no notice on what decisions had been taken in relation to the CDs or when the CD would be promulgated.
Since this bulletin, many USJE members have come forward with concerns and questions regarding the release of these policy changes. They have also expressed significant concern about the impact these changes are having on their workload, given that there were no announced resources attached to the immediate implementation of the new policy. To add insult to potential injury, this situation arises just a few weeks before the holiday period, when staff absences due to summer holidays increase pressure on the remaining team.
USJE’s position is that this new direction provided by CSC is having a major impact on Case Management Team (CMT) workload, particularly Parole Officers. Additionally, there are concerns around how consultation is generally done within the Department, as well as the importance and value of considering insights from front-line workers when developing and implementing policy changes.
Following continued pressure from USJE, Commissioner Dalkalbab stated:
“To better understand the context, I’ve met with my team at National Headquarters to review the policy development process, including consultations and feedback mechanisms, particularly as they relate to these CDs. While I have asked for a broader review of our policy framework, I’ve also requested that the Policy Sector and the Correctional Operations and Programs Sector reconnect with the community to gather further input on these specific CDs.
In the coming weeks, all community staff will be invited to share their feedback. This will be an important opportunity to highlight how the changes are impacting your work, particularly in community supervision.”
However, the Commissioner was clear that the current requirements would remain in effect and “must be followed.”
We respectfully ask the Commissioner to:
- Stop the implementation of CDs 715 and 715-1
- Consult with USJE members
- Readjust and resource accordingly